Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Next Tab Agency's website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. These Terms are governed by the laws of Queensland, Australia, and you consent to the jurisdiction of the courts of Queensland.

2. Services

Next Tab Agency provides digital marketing and development services including:

• SEO Audits & Strategy
• Local SEO for Australian Businesses
• Mobile App Development (React Native)
• Custom Website Design & Development

The specific scope, deliverables, timeline, and pricing for each engagement are agreed in a separate Statement of Work (SOW) or Service Agreement provided before work commences.

3. Payment Terms

• All prices are in Australian Dollars (AUD) and inclusive of GST where applicable.
• Project work typically requires a deposit (50%) before work commences, with the balance due on completion.
• Monthly retainer invoices are issued at the start of each service month and are due within 14 days.
• Late payments may incur interest at the rate of 10% per annum as permitted under Queensland law.

4. Intellectual Property

Upon receipt of full payment, all deliverables created specifically for you (website code, design assets, content) become your property. We retain the right to display completed work in our portfolio unless you request otherwise in writing. Pre-existing tools, frameworks, and methodologies remain the property of Next Tab Agency.

5. Client Responsibilities

• Provide accurate and complete information required for the delivery of services.
• Provide timely feedback and approvals to avoid project delays.
• Ensure any third-party material provided to us does not infringe on any intellectual property rights.
• Maintain appropriate logins, credentials, and access permissions for platforms we require access to.

6. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, Next Tab Agency's total liability for any claim arising from our services is limited to the fees paid for the specific service in the preceding 3 months. We are not liable for indirect, consequential, or incidental damages including lost profits or revenue.

7. Australian Consumer Law

Nothing in these Terms limits any rights you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Our services come with consumer guarantees that cannot be excluded. If a service fails to meet a consumer guarantee, you are entitled to a remedy under the Australian Consumer Law.

8. SEO Disclaimer

While we apply best practices and deep expertise to all SEO engagements, search engine rankings are determined by third-party algorithms (Google, Bing) that we do not control. We do not guarantee specific ranking positions. We do guarantee thorough, ethical work conducted in accordance with Google's Webmaster Guidelines.

9. Termination

Either party may terminate a monthly retainer with 30 days' written notice. Project engagements may be terminated with written notice, in which case payment is due for all work completed to date. We reserve the right to terminate services immediately if a client engages in conduct we reasonably consider unethical or unlawful.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Queensland.

11. Contact